In accordance with the latest COVID-19 guidelines provided by the UK Government and Pet Industry Federation, Austins Dog Grooming has introduced an updated salon policy to ensure the safety of our customers and staff. The following ways of working will be adopted to ensure we operate as safe as possible.

Ways Of Working - Operating Policy

Last Updated 10th May 2022

Groom Eligibility

  • If you or someone you live with has symptoms of coronavirus (COVID-19), we are unable to arrange an appointment until you have carried out the self-isolation procedures recommended by the NHS.

Salon Practices

  • Payments made via cash should be handed to your groomer in a sealed envelope containing the exact amount. Direct bank transfer payments can also be arranged, made payable to your groomer within 24 hours prior to your appointment. We do not offer a card payment facility.

COVID-19 Certification

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Policy Review Timetable

This policy will be reviewed periodically in line with government advice as well as any operational changes decided by Austins Dog Grooming. Thank you for your understanding at this time.